Last modified: April 1, 2026
Austin Gamblers, LLC, and its affiliated entities (collectively the “Gamblers”, “we”, “us” or “our”) knows that our customers are a key part of what makes our community successful. Our commitment to our customers includes handling your data responsibly. This Privacy Policy describes how we use the data (which may include your personal information) we collect from you through our websites (“Site”), when you buy a ticket or other merchandise from us online, and when you attend our events in person (collectively our “Services”).
You have choices about your information, the ability to opt-out of some uses, and the right to contact us regarding your information. Please read this Privacy Policy carefully to understand how we will treat your information. By using or accessing our products, Site and/or Services, , you acknowledge that you have read this Privacy Policy and that you agree to the website Terms of Use.
If you do not agree to be bound by these terms, you should not provide your information, use our Site or Services. If you have questions, please contact us at dataprivacy@austingamblers.com.
At times, you may be interacting with third party services as described below. Our sites or applications may include links to third-party sites or platforms not owned or controlled by us, and we are not responsible for the privacy practices of those websites or platforms. When you leave our sites or applications, please read the privacy policies of other websites that may collect your personal information. Privacy choices you made on a third-party site or platform will not apply to our use of the information we collect through our Services.
As we continually work to improve our Site and Services, we may need to change this Privacy Policy from time to time. Upon material changes, we will alert you to any such changes by placing a notice on the Gamblers Site, by sending you an email and/or by another means. If you use the Site and/or Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
Overview
We are the Gamblers. Like any company, we use a variety of third-party businesses and partners to market and provide our Services to you. Some of those companies are part of our affiliates and some are third parties that we partner with or support our operations so we can provide the best experience to you. We will be the data controller for information described in this Privacy Policy and collected by us.
Directly From You
You may provide us with personal information in a number of ways, such as when you:
Information We Collect From Other Sources
We work closely with third parties (for example, technical service providers, ticketing providers, promotions companies, advertising networks, analytics providers, and search information providers) and may receive information about you from them. Depending on the relationship and activity, they will provide us with certain information that will help us understand how you interact with our Services so we can tailor our marketing and provide better, more personalized Services to you. In some cases, third parties also provide us with information that helps us keep track of transactions, address technical or logistical issues, prevent fraud, or keep our Gamblers community safe from security threats.
We may also receive and display information and content which you make publicly available on your social media account when you use social media logins for our Services or interact with any of our content (such as contests). Some of our key partners and service providers who may provide us with personal information about you are:
We may also receive and display information and content which you make publicly available on your social media account, such as when you post using one of our promoted hashtags.
Some information we collect is personal to you and some is non-personal or anonymous information. Personal information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to you, either on its own or combined with other information that we have or can readily obtain. Personal information also may be used to create anonymous information or aggregated data that becomes non-personal and no longer identifiable to you.
Categories of personal information collected | Categories of sources from which personal information is collected | Business or commercial purposes for collection, use, and sharing | Categories of third parties with whom some or all of the personal information may be shared |
|---|---|---|---|
Personal and online identifiers (such as first and last name, email address, phone number, usernames, or unique online identifiers) | Directly from you Marketing partners | To provide and Improve the Site and Services Personalization of the Services Customer support Marketing and targeted advertising Security and fraud prevention | Marketing sponsors and partners Ad networks E-Commerce vendors Analytics services PBR Team Series Teams |
Financial Account Information (such as last 4 digits of credit card numbers, bank account information, Paypal account information, name and billing address, phone number and email) | Directly from you Payment providers E-Commerce vendors | To provide the Services To sell you merchandise, tickets, or Gamblers content | E-Commerce vendors Payment providers Fraud and cybersecurity companies |
Customer Profile Information (such as race, gender, age range, income range, ad demographics) | Directly from you Marketing partners Advertising networks Third party data providers | To provide and improve the Site and Services Personalization of the Services Direct marketing Targeted advertising Analytics Research and development Security and fraud prevention | Analytics services Ad networks Marketing sponsors and partners PBR Team Series Teams |
Transactional Information | Directly from you E-Commerce vendors | To Provide and Improve the Services Customer Support Analytics Research and Development | Analytics services Technology service providers E-Commerce Vendors |
Communications with you (such as customer support messages, emails, social media posts) | Directly from You Customer support partners Social media platforms, online entry forms | To Provide and Improve the Services Customer Support and fulfillment of prizes Marketing and advertising | Analytics services E-Commerce vendors Customer Service Partners PBR Team Series Teams |
Online Activity Information (such as browsing history, search history, video viewing history, referring webpage/ source to access Services, and other interactions with a website, email, application, or advertisement) | Directly from You Cookies and similar technologies Marketing partners Advertising networks Third party data providers | To Provide and Improve the Services Personalization of the Services Direct marketing Targeted advertising | Technology service providers Analytics services Ad networks PBR Team Series Teams |
Non-Precise Geolocation information (such as zip or area code, state, country) | Directly from you Cookies and similar technologies Marketing sponsors Technology service providers Ad networks | To provide and improve the Services to you Personalization of the Services Fraud and cybersecurity Direct marketing Targeted advertising | Ad networks Technology service providers Marketing sponsors PBR Team Series Teams |
Sensory information (such as audio, electronic, visual, or similar information of you and/or your environment) | Directly from you (such as when you interact with certain apps at our events) Technology service providers (such as apps and third party analytics platforms activating services at our events) | To provide and improve the Services Personalization of the services Enhancing live event experiences Research and development | Technology services providers |
Inferences drawn from the above information about your predicted characteristics and preferences | Third party data providers Marketing sponsors | To Provide and improve the Services Personalization of the Services Direct marketing Targeted advertising Analytics | Ad networks Marketing sponsors Technology service providers Analytics companies PBR Team Series Teams |
Other information about you that is linked to the personal information above | Directly from you Third party data providers Marketing sponsors | To Provide and Improve the Services Personalization of the Services | Ad networks Marketing sponsors PBR Team Series Teams |
We may also use the information we have about you:
We may combine information we receive from other sources with information you give to us and information we collect about you. We use this combined information for the purposes set out above.
In limited circumstances, we will share your personal information you provided as described in this Privacy Policy with a third party outside the Company, including event sponsors and the other categories of partners as listed above. Some of these disclosures of data may constitute a sale of data under some data privacy laws. Accordingly, we offer the option for you to opt out of the sale of your personal information, as further set forth below.
We may share your personal information with selected third parties including:
We may disclose your personal information to third parties:
Targeted Advertising
We use your personal information to tailor our marketing and advertising efforts. To do this, we provide your information to third party advertising networks (such as Google) and social media companies (such as Facebook). When we provide data to agencies, ad networks, and other parties for targeted advertising, we do not provide them with your name, financial information, or any sensitive information (such as a government ID or date of birth, if we have collected that). We use online identifiers such as email, cookie addresses, and device identifiers to help us provide targeted advertising to you and others like you. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to display advertisements to target audiences.
Global Privacy Control and the right to opt-out
You have the right to opt out of the 'sale' or 'sharing' of your personal information processed on this Site, as well as its use for targeted advertising and certain types of profiling.
To exercise this right, you may click the Do Not Sell or Share My Personal Information link in our website footer or adjust your preferences through our Privacy Settings Center. Additionally, we recognize and honor Universal Opt-Out Mechanisms, such as the Global Privacy Control (GPC). Some web browsers and browser extensions transmit 'opt-out preference signals' or 'universal opt-out mechanisms,' or the GPC which is a browser-based signal that communicates your preference to opt out of the sale and sharing of your personal informatio. When our systems detect a recognized GPC signal, we will automatically treat it as a valid request to opt out of the sale and sharing of your data for this browser. Once your request is processed, you will receive confirmation that your preference has been honored.
For more information about GPC and how to implement it on your browser, please visit globalprivacycontrols.org. Additionally, you may opt out of ads from other ad networks by using the following links provided by third parties: . For other 'Do Not Track' signals that lack a clear industry standard, we currently do not take action.
Email Marketing
We also add you to our mailing lists for email communications from the Gamblers and our partners’, when you sign up for our mailing lists, purchase a ticket or Gamblers merchandise, or subscribe to Gamblers content online. If you provide us with your email address in order to receive communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails.
Mobile Notifications
With your express written consent, we may send promotional and non-promotional push notifications, SMS messaging, iMessaging or other alerts to your mobile device. You can deactivate these messages at any time by following the directions to STOP or other method of opting out in reply to the communication.
You may be able to use social sharing features and other integrated tools on the Site such as the Facebook "Like" button. These features and tools may permit you to share actions you take on our Service with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the service that provides the social sharing feature. Please remember, though, that use of the information you share on social media sites will be governed by the privacy policies of the social media provider, and we are not responsible for how they treat the information.
We and trusted third parties use cookies and similar technologies on the Site to collect and process personal information. For more information, please see our Cookie Notice.
as a valid request to opt-out of the sale and sharing of personal information processed on this Site
We process and store your personal information in the United States. For residents of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: (1) we transfer data to countries that the European Commission has deemed to provide an adequate level of protection; (2) we use specific Standard Contractual Clauses approved by the European Commission; or (3) we participate in the EU-U.S. Data Privacy Framework. You have the right to withdraw your consent or request the deletion of your data at any time by contacting us.
Our Site is not intended for children under 13 years of age. We do not knowingly collect information from children who are under 13 years old. If you are under 13, do not use or provide any personal information on our websites or apps. If we learn we have collected or received personal information from a child under 13 without verification of parental consent. Please send us an email at to opt in or request deletion of any personal information we may have collected about the child. If you are a parent or guardian of a child who is under 13 years old and using our Services, please contact us to arrange for deletion of any personal information we may have collected about the child.
We sometimes share your data with sponsors, vendors, and third party advertising networks in compliance with the terms of this Privacy Policy. These transfers, which are used to provide you with certain Services and/or to provide you more effectively with personalized Services (including advertising), can be deemed a sale under some data privacy laws. You may opt out of the sale of your personal information by emailing . You will be asked to provide certain information to us in order to exercise this option so we can verify your identity and locate your records with us. Please note that your decision to opt out of the sale of your personal information to third parties may impact the availability and quality of some of the Services provided to you.
Depending on your jurisdiction (including California and the EEA), you may have the following rights regarding your personal information. For California residents, this section serves as our Notice at Collection under the CCPA/CPRA.
We use a variety of administrative, physical, and technology solutions, including engaging with qualified cybersecurity companies, to protect your information from unauthorized access, loss, or misuse. Because there is always some risk in transmitting information over the internet and otherwise processing information, we cannot and do not guarantee or warrant the security of any information that you transmit on or through the Services or that we otherwise maintain.
Our Services, newsletters, email updates, and other communications may, from time to time, contain links to and from the websites of others, including our partner networks, retail partners, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Any updates we may make to our Privacy Policy will be posted on this page, and we may also provide a website notice of any material changes for a reasonable period of time. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use Site or the Services.
Questions or comments regarding this Privacy Policy should be emailed to dataprivacy@austingamblers.com.